Bartender Training Manual

Bartender Training Manual by The Bar Experts Preston Rideout & Ryan Dahlstrom

Bar Manuals founders and authors Ryan Dahlstrom & Preston Rideout are Certified Consulting Bar Experts by the Hospitality Association of America. If you own or manage a Bar, Nightclub or Restaurant and feel like your business should be doing better, feel free to reach out them via LinkedIn.

As dedicated industry veterans, we are determined to stimulate the industry with the knowledge and experience they have gained over the past 30+ years and will be giving away Free Downloads every Month.

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Bartender Training Manual – Table of Contents

INTRODUCTION 

TRAINING & DEVELOPMENT 

Acceptable Bartending Standards

Unacceptable Bartending Standards

Techniques Resulting in Termination

Three Strike Rules

Personal Appearance

Uniforms

Pro Active Bartending

Alcohol Consumption & Tolerance

Alcohol Awareness Policy

Awareness Sequence of Service and Response

WORKING THE BAR 

Bartender Sequence of Service

Up Selling

Suggestive Selling

Terminology

CONDUCTING TRANSACTIONS

Register Operations

Payment Methods

Cash Handling Sequence

Credit Card Preauthorization

Credit Card Authorization for Total Amount

Guest Check Presentation, Delivery and Retrieval

Credit Card Tip Policy

Comps & Voids

PRICING STRUCTURE 

WELL SET U

BACK BAR SET U

Bottle Placement Diagram

PREPARING DRINK ORDERS 

Drink Making

Drink Service & Delivery

Bartender & Customer Transaction Times

ANATOMY OF A COCKTAIL

Glassware

Ice

Garnishes

RECIPES

Shot Recipes

Drink Recipes

Signature Drinks

SERVICE WELL

SHIFT RESPONSIBILITIES

Opening Shift

Mid Shift

End Of Shift

Service Well Deep Cleaning

Back Bar Cleaning

Weekly Cleaning

Health Department Compliance

Garbage Cans

Breaking Bottles

TIP POOL 

CONCLUSION 

TEAM WORK

INTEGRITY